Privacy Policy

Privacy Policy – Henry Caps

1. Information We Collect

I collect personal information that you provide directly when you:

  • Place an order through the store

  • Create an account

  • Subscribe to newsletters or marketing updates

  • Contact me by email or through a form

This may include:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers)

  • Order history and preferences

I also automatically collect certain information about your device and browsing behaviour, including:

  • IP address

  • Browser type and version

  • Time zone

  • Cookies and tracking data

2. How We Use Your Information

Your personal data is used to:

  • Process and deliver your orders

  • Communicate with you about your purchases or inquiries

  • Manage your account and customer support

  • Send marketing messages (only if you have opted in)

  • Improve website performance and customer experience

  • Comply with legal and tax obligations

I never sell your personal data. It is only shared when necessary to provide the services you’ve requested.

3. Sharing Your Information

I may share certain information with trusted partners who help run this store, such as:

  • Shopify (e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal, etc.)

  • Delivery and logistics partners

  • Advertising and analytics providers

Each partner processes your data in accordance with their own privacy policy and applicable data protection laws.

If required by law, I may disclose your information to public authorities or regulators.

4. Advertising and Cookies

As explained in this Privacy Policy, I collect personal information when you interact with the website, including through the use of cookies and similar technologies.

I may also share limited personal information with third parties, such as advertising partners, to show you ads on other websites that are more relevant to your interests.

Under UK data protection law, you have the right to object to the use of your personal information for direct marketing or profiling.
If you wish to exercise this right, please contact me using the details at the end of this policy.

If you visit the website with a browser setting or signal that indicates your preference to opt out of online tracking (such as Global Privacy Control), I will treat this as a request to stop using your personal data for targeted advertising for that browser/device.

5. Your Rights Under UK Law (UK GDPR)

You have several important rights, including:

  • Right of access – request a copy of your personal data

  • Right to rectification – correct inaccurate or outdated data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to withdraw consent (e.g., for marketing emails)

  • Right to data portability

To exercise any of these rights, contact me at:
📧 Henry@henry-caps.com

If you are unhappy with how your data is handled, you may lodge a complaint with the UK Information Commissioner’s Office (ICO):
www.ico.org.uk

6. Data Retention

Your personal data will be retained only for as long as necessary to:

  • Fulfil the purposes described in this policy

  • Meet accounting, tax, or legal requirements

  • Resolve disputes or enforce agreements

Once no longer needed, your data will be securely deleted or anonymised.

7. Security

I take your data security seriously.
Appropriate technical and organisational measures are used to protect your personal data against unauthorised access, loss, or misuse.

While no system is 100% secure, I follow industry standards to safeguard your information.

8. International Data Transfers

Because this store is powered by Shopify and may use service providers located outside the UK, your data may be transferred and processed internationally.
When this happens, I ensure your information is protected by safeguards that meet UK GDPR standards.

9. Updates to This Policy

I may update this Privacy Policy from time to time to reflect changes in:

  • Law

  • Business practices

  • Technology

Any updates will be posted on this page with a new effective date.
If significant changes are made, you will be notified as required by law.

10. Contact and Business Information

If you have questions about this Privacy Policy or wish to exercise your data rights, contact:

Email: henry@henry-caps.com
Address: Zinkstraat 24, 4823AD Breda, Netherlands

Effective Date: 21 August 2025
Business Name: Henry Caps
Chamber of Commerce: 97498459
VAT Number: NL253259976B01
Website: www.henry-caps.com