Terms & Conditions – Henry Caps
Welcome to Henry Caps! The terms “we”, “us”, and “our” refer to Henry Caps.
Henry Caps operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”). Henry Caps is powered by Shopify, which enables us to provide the Services to you.
These Terms and Conditions (“Terms”) outline your rights and responsibilities when you use or make purchases through our Services. By visiting or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least 18 years old (or the age of majority in your country of residence) and that the information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account details and for all activity under your account. You must not share, sell, or transfer your account to anyone else.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products accurately. However, colours and appearances may vary slightly from what you see on your device.
We do not guarantee that the quality or appearance of any product will meet your expectations.
Product descriptions and availability may change at any time without notice. We reserve the right to limit quantities, discontinue items, or restrict sales to certain customers, locations, or jurisdictions.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase. We may accept or decline your order at our discretion. Orders are not confirmed until you receive an order confirmation email from us.
We must receive and process your payment before an order is accepted. Once confirmed, orders cannot always be amended or cancelled.
Your purchases are subject to our Refund Policy.
You agree that all purchases are for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
All prices are shown in GBP unless stated otherwise. Prices may change without notice. The price charged will be the price displayed at checkout at the time you place your order.
Prices do not include taxes, customs duties, or delivery fees unless expressly stated.
You agree to provide accurate billing and contact details so that your order can be completed.
You confirm that any payment details you use are valid and authorised for use.
SECTION 5 – SHIPPING AND DELIVERY
We aim to deliver all orders promptly. Estimated delivery times are provided for guidance only and are not guaranteed.
If your order cannot be delivered within 30 days of purchase (unless otherwise agreed), you have the right to cancel your order and receive a full refund.
Once your order is handed to the carrier, risk of loss passes to you.
We are not responsible for delays caused by carriers, customs, or events outside our control.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our website, including text, images, graphics, product designs, video, and trademarks, is owned by Henry Caps or our licensors and is protected by UK and international copyright, design, and trademark laws.
You may use our Services for personal, non-commercial purposes only. No part of our content may be reproduced, distributed, modified, or used without written permission from us.
All rights not expressly granted in these Terms are reserved.
SECTION 7 – OPTIONAL TOOLS
You may have access to third-party tools provided through the Services. These are offered “as is” and “as available”.
We are not responsible for third-party tools and make no warranties regarding their accuracy or performance. Use of such tools is entirely at your own risk and subject to the terms of those third parties.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links or access to third-party websites or content. We do not control or endorse these websites and are not responsible for their content or privacy practices.
Any dealings you have with third parties are at your own risk. Please review their policies before engaging in any transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Henry Caps is powered by Shopify, which enables us to provide our online store.
However, all sales are made directly between you and Henry Caps. Shopify is not responsible for any transactions, products, or services offered through our store.
By using the Services, you release Shopify from any claims arising from your transactions with Henry Caps.
SECTION 10 – PRIVACY POLICY
We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please review our Privacy Policy for full details on how your data is collected, used, and shared.
If you have any questions about how we process your personal information, you can contact us at henry@henry-caps.com.
SECTION 11 – CONSUMER RIGHTS (UK CUSTOMERS)
If you are a UK consumer, you have legal rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. This means that:
Goods must be as described, of satisfactory quality, and fit for purpose.
You have a 14-day right to cancel your order from the day you receive your goods and obtain a full refund.
Refunds will be issued using the same payment method used for purchase, within 14 days of receiving the returned goods.
Please refer to our Refund Policy for detailed instructions on how to exercise your cancellation rights.
SECTION 12 – FEEDBACK
If you submit any ideas, suggestions, reviews, or feedback (“Feedback”), you grant us a worldwide, royalty-free licence to use and display that Feedback for any purpose related to our business.
You confirm that you own the Feedback you submit and that it does not infringe any third-party rights.
SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be errors or omissions in product descriptions, pricing, or availability.
We reserve the right to correct these errors and update information without prior notice, even after an order has been placed.
SECTION 14 – PROHIBITED USES
You may only use our Services for lawful purposes. You must not:
Violate any applicable UK or international laws
Infringe on our intellectual property or that of others
Harass, abuse, or defame any person
Upload viruses or harmful code
Attempt to interfere with or hack our systems
We reserve the right to suspend or terminate your access if you breach these Terms.
SECTION 15 – TERMINATION
We may terminate or suspend your access to the Services at any time without notice if we believe you have violated these Terms.
Upon termination, you remain responsible for any payments due up to that date.
The provisions on intellectual property, limitation of liability, indemnity, and governing law will continue to apply after termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
Our Services and all products are provided “as is” and “as available.”
We do not guarantee that the website or any products will be error-free, uninterrupted, or suitable for your particular purpose.
Nothing in this section affects your statutory rights as a consumer.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Henry Caps, its directors, employees, and affiliates shall not be liable for any indirect, incidental, or consequential losses arising out of your use of the Services or products purchased.
However, we do not exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded under UK law.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Henry Caps and our partners, employees, and suppliers from any claims or damages arising from your breach of these Terms or your use of the Services.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Failure by us to enforce any part of these Terms does not constitute a waiver of our rights.
These Terms, together with our policies (including the Privacy and Refund Policies), constitute the entire agreement between you and Henry Caps.
SECTION 21 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our written consent. We may assign or transfer our rights under these Terms at any time.
SECTION 22 – GOVERNING LAW
These Terms and any related disputes shall be governed by and construed in accordance with the laws of England and Wales.
You and Henry Caps agree to submit to the exclusive jurisdiction of the courts of England and Wales.
SECTION 23 – HEADINGS
Headings are included for convenience only and shall not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO TERMS
You can review the most current version of these Terms at any time on this page.
We may update these Terms from time to time. If we make significant changes, we will notify you in accordance with applicable law.
Your continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Effective Date: 21 August 2025
Business Name: Henry Caps
Business Address: Zinkstraat 24, 4823AD Breda, Netherlands
Chamber of Commerce: 97498459
VAT Number: NL253259976B01
Contact Email: henry@henry-caps.com
Website: www.henry-caps.com
